On corporate planning...

 Jim mentioned in passing that corporate planning was a difficult thing for K. B. to handle.  He said "Planning is hard.  And it is hard by design.  When you consider the interconnect points between goto market planning, product strategy, financial planning, and all other related pieces, it is hard by design.  It is hard because you are forcing conversations. you are forcing trade offs and making people align with a broad array of functions.  That is hard and people don't want to do it."

"To make it somewhat easier, you need to have the intellectual horsepower to understand the business, and the interest to understand it.  If you don't business leaders can either fool you, or won't trust you, or won't respect you enough to listen to you."